A deposit is not required, payment is due in full 2 days prior to event. We accept quickpay/zelle.

Unfortunately, if it rains we cannot set up outside, only indoors.

All of our bounce houses except CLOUD and LUNA have ring attachments for balloons, on these bounce houses balloons can be easily attached with 260 balloons or white/clear string. Please do not use command hooks as they can possibly melt into the bounce house on hot summer days.

Generally, we set up within a 50 mile radius from Burbank, IL, an additional delivery fee is added for any set up over 30 miles from Burbank, IL. DELIVERY FEE IS $50 FOR EVENTS OVER 30 MILES FROM BURBANK, IL

We set up on grass, concrete, carpet, or hardwood floor. We do not set up in commercial warehouses (i.e. mechanic shops), forest preserves, block parties or outdoor park areas (indoor park venues are allowed). We do not set up on areas covered with mud, rocks, wood chips, and surface that is not flat.

Yes, we are fully licensed and insured. If your venue requires a certificate of liability we ask that you please let us know so we can request one from our insurance at least 5 days prior to your event.

We set up at least 1-2 hours before your event rental time (set up time is not part of your rental time). If you are having a balloon vendor attach balloons to bouncy and they need the bounce house set up at a certain time please let us know so we can create our route accordingly.

We do not make balloons for the bounce houses, but we have great recommendations for balloon vendors we can refer you to.